Congratulations! You have built a successful software product. Customers love it and ask for more, your company’s leadership team has built an ambitious roadmap, and you’ve got the budget and headcount to grow your engineering team. And then, as though someone threw a wrench in the gears, productivity grinds to a halt. Sound familiar?
I’ve got good news. This is a common problem for growing engineering teams, and Edify has a proven solution.
First, let’s take a closer look at the problem.
If your team has been at the same stage for a while, they’ve likely settled into their performing phase. There are high levels of trust, communication, and problem-solving. Often times new knowledge is communicated verbally or experientially and documentation may be limited or even out of date.
This works great until you need to add capacity to these teams so you can keep growing your product and meet those roadmap goals. As you add new developers to the team the team goes back to its forming phase.
During the forming phase new team members are motivated, but likely won't have the knowledge or expertise to do their job. They may not fully understand objectives or the normative culture they are operating in. The work of tenured team members is constantly disrupted to train new team members (a skill they may not have any experience with), leading to decreased work output and often dissatisfaction and burnout.
Your goal was to increase the capacity of your high performing engineering team, but instead, they are now performing less well than they did before hiring.
Keep growth from negatively impacting performance.
Now the good news. Growing your team, and the forming phase doesn’t have to drag down your engineering team’s performance. At Edify, we help engineering teams build and scale technical onboarding programs that enable teams to grow faster, get new team members to productivity quickly, build expertise, and help reinforce your team’s culture.
You’ve heard the phrase an ounce of prevention is worth a pound of cure. Good technical onboarding is the ounce of prevention that will prevent your engineering team from needing to cure the ills of poor performance - missed deadlines, technical debt, low employee satisfaction, and retention problems.
Comprehensive technical onboarding
- enables new hires to learn the way engineers like to learn - self-guided, through experimentation, and with contextual collaboration.
- frees your tenured team members to continue to perform without unnecessary interruptions, allows them to develop mentorship skills, and share their expertise at the right time when it’s most effective for the new hires’ upskilling.
- explicitly shares your culture and operating practices so that new hires can communicate clearly and socialize with their team from day one.
You can draw a straight line between the quality of your technical onboarding program, through employee engagement and performance, and directly to customer outcomes. If you’re growing your engineering team, make sure they are enabled with a technical onboarding program so that productivity doesn’t suffer.