Who is the person on your engineering team that is sure to know the answer when there’s a question about how something works?
One of the biggest challenges for technical teams when they are growing is tacit knowledge. Most teams have unwritten expertise that is shared from person to person, but when one person becomes the ‘go to’ it can become a taxing bottleneck, disrupting flow, and slowing productivity.
This week we’ve release Edify’s SME Manager, allowing you to track the people expertise in your technical organization, and guide team members learning new skills to the right experts.
Assign the most relevant SME to each step of a Learning Path, allowing practiced team members to share their know-how, and connecting Learners to their peers with greater context.
As you develop expertise within your team Edify’s SME Manager allows you to maintain a directory of your team’s tacit knowledge, which can help you make decisions about team upskilling and headcount.