When Edify’s first ten beta customers started out using our onboarding Slackbot eddy we didn’t have a webUI, we used an out-of-the-box survey tool, and some spreadsheet formulas to collect custom answers to technical onboarding questions, and populate them in eddy’s database. This simple design wasn’t user friendly, we didn’t dwell on design decisions, we just wanted to get feedback from real users. We built our ducktaped bot in 5 months with off the shelf tools and a little custom code.
That original product allowed our customers to help us further rethink technical onboarding, helped us understand assumptions we got wrong, and what we got right.
Next we built a webUI, where customers could more easily update the answers to the technical onboarding survey, collaborate, add additional plans, and manage new hires. Again our customers helped us see the possible in these new features. We honed the eddy experience and added the ability to track new hire progress. But the experience of the onboarding plan survey remained limited.
What we learned is to really give engineering teams a powerful tool we not only need to guide them in how to build technical learning, we need to give them the ability to adapt those best practices to their company culture, practices, and tech stack.
This month we released our fully rebuild Path Builder, giving users the flexibility to build and deploy technical onboarding and training programs to their entire team.
The new Path Builder gives teams the ability to
- fully reorder paths,
- add unique tasks and information,
- remove steps that don’t apply,
- and preview eddy’s conversation with new hires.
Making it easier for teams that are scaling up an existing technical onboarding plan to orchestrate and grow their program.
This update also expands eddy’s utility across the entire technical employee lifecycle. Increased flexibility allows you to support so much more than just new hire onboarding. Now you can build technical onboarding paths to support
- process changes,
- tooling updates,
- internal promotion,
- and team reorgs.
eddy can be your hub for technical communication and team alignment, right in Slack.
Edify’s best practices are still baked in. Consistently engineering leaders have appreciated how Edify guides them in creating effective technical onboarding programs. With this update we haven’t just given you a blank slate, we’ve included our core 30 Day Engineering Onboarding Template - so if you don’t already have an onboarding program, or want to level up - you can start there. I’m excited because these updates make it easier for Edify to develop and deploy new technical learning templates, and we are looking forward to adding to our library in the near future.
Edify’s customers help us see the possible. Give our new Path Builder a spin, and let us know what you think. We’re already ideating on the next iterations and your feedback helps us get it right.