Software engineering teams experiencing rapid growth face a number of challenges including unstable or broken workflows, overwhelmed developers, slow commits, and slipping deadlines. As engineering teams reorganize and train new team members, they often experience a huge drain in productivity.
Software teams are growing at breakneck speed, and employing people and teams to address the challenges of enabling developer productivity. Engineering Operations teams need tools that can address the multiple, interlocking systems that influence the developer experience. The metrics EngOps want to improve —such as work satisfaction, productivity loss, developer churn—can be directly mitigated by a good technical onboarding program. Technical onboarding is the key that unlocks a better developer experience.
Engineering Operations must be the advocates for technical onboarding. They have the specialization to pitch and advocate for technical onboarding with leadership, while also designing the process to directly address needs of engineering teams rapidly bringing on new hires.
Technical Onboarding is what helps reforge engineering teams with each new hire, deepens developer autonomy, and re-calibrates the team towards technical work, instead of operational management.
Good Foundations For Developer Experience
When Engineering Operations builds a technical onboarding program, it is important that the outcomes reflect the goals of the developer experience: independent developers who have the context, enablement, and the environment to create great work.
A good onboarding process addresses those foundational systems that impact the developer experience. Technical onboarding is the tutorial course for new engineers. Onboarding helps strengthen the developer experience by integrating engineering culture and knowledge sharing into the training environment, creating a framework that has a measurable impact on long-term efficiency, productivity, and work satisfaction metrics.
Engineering Operations can improve developer experience and productivity metrics by helping engineering teams adopt technical onboarding. For engineering teams, many of their current toolsets and processes have organically morphed from planned gardens into giant software rainforests, especially as tech stacks grow in size and maturity. Developers are quick to adopt technical onboarding once they realize they don’t have to build their own tool kits and self-train for their roles, creating a shortcut that unlocks productivity and developer velocity.
The technical onboarding process helps improve developer enablement. Developers have clear insight into the processes their team oversees, the common workflows, architecture, and playbooks. Creating the framework from the start— what a developer needs, where they can find more information, and what the expectations are— reduces work friction for engineers, enables adoption, and increases a positive developer experience with flow-state.
Best Tool For Technical Onboarding
Why do repetitive work when your solutions can improve both developer experience and create the upskill path for onboarding more engineers? Here’s why Edify should be Engineering Operations’ technical onboarding tool of choice.
Successful Engineering Operations teams are already working to upgrade technical and process documentation for engineering teams—from on-call playbooks to more transparent career levels—Edify’s product helps adapt that doc repo into onboarding curriculum, getting rid of traditional information bottlenecks in the onboarding process.
Edify’s technical onboarding tool adapts to a developer’s learning pace, by offering the next task or document at the right time, instead of overwhelming a developer with everything they need to learn all at once. Our program ramps up from simple checklists to complex, integrated tasks, asking developers to use what they’ve learned to complete more challenging tasks.
Edify’s Slackbot eddy streamlines the work, building more time for new engineers to do what matters: dive into their roles, meet their teams, work with their onboarding buddies, and understand the products’ needs so they can start building solutions.
This increases the scalability of your technical onboarding, so Engineering Operations teams can tackle any hiring class sizes, in the remote, hybrid, or traditional office setup. Multiple new hires can simultaneously be onboarded thanks to eddy taking ownership of the paperwork and check-ins, while Engineering Operations can focus on the team integration, mentorship, and culture.
By automating progress check-ins, new hires have more time to get to know their team; they’re given a chance to experiment and put their new knowledge into practice; and they feel more confidence to make those first commits within the first weeks of hiring.
Edify believes if done well, technical onboarding helps expand the developer experience to be more than just the code commits and productivity tools. It deepens an engineer’s understanding of their work, challenges their skills, and engages them with purpose. It also rewards every step of continuous learning with recognition and team feedback.
Engineering Operations teams need toolsets that can address the multiple, interlocking systems that influence the developer experience if they want to improve engineering productivity metrics. Addressing only one system—say the number of team commits— will result in short-term gains as the underlying systems remain unaddressed.
Technical onboarding is the key tool for Engineering Operations to address the obstacles that inhibit developer experience as engineering organizations mature. It enables engineering teams to transfer expertise efficiently and at scale, by engaging how developers like to learn and experiment with code.
Hiring can isolate groups of current and new engineers, and without thoughtful integration, these dynamics can cause fractures in teamwork, architecture, and documentation. This is why rapidly growing an engineering organization has a lasting impact on the developer experience.
Technical onboarding reiterates what’s important to engineering teams. For Engineering Operations, technical onboarding is the right tool to strengthen and adapt the developer experience for the future.